At JB Pharmatron we offer a range of bespoke service packages to suit your needs and requirements, as we believe preventive maintenance from the outset will result in a higher degree of performance and reliability.
Our dedicated team of certified Engineers provide a full technical support service to ensure your equipment performs at an optimum level at all times. They are trained directly by the Manufacturers we represent, so are fully accredited and qualified to offer technical after sales service, alongside full service maintenance agreements for your equipment life-cycle.
Genuine manufacturer parts are used at all times and a comprehensive level of stock is available at our UK and Irish offices to enable our team of engineers to be fully equipped with a wide range of tools and spares to meet your specified requirements.
We also offer a full calibration service to ensure your equipment operates at optimum levels meeting UK and European standards on weights and measurements, coupled with full compliance with NIST standards (National Institute of Standard Technology) and UKAS (the UK Accreditation Service).
Our service plans give you the protection and peace of mind for an assured cost to guarantee high performance of instrumentation and equipment, so you can minimise downtime and maximise efficiency.
Our most popular Service Contacts cover a Standard or Premium level of care depending on your requirements. Full details on these packages can be found by viewing Options.
I would just like to thank JB Pharmatron for the excellent service you provide to Actavis. Your experience / knowledge of our systems and the information that you have provided for new systems has made my new dedicated role within manufacturing so much easier. Everyone within our Manufacturing Department has been really impressed with the results achieved and how you have tailored your Technical Support to our needs. I look forward to your continued support and working together on future projects.
Manufacturing Engineer - Shift Leader
Actavis
Following the repair of my Tapped Bulk Density Tester, I am writing to thank you for your excellent service in this matter. As well as your commendable technical support, the communication from you and your colleagues has been very professional.
Principal Research Officer
Johnson Matthey